So you’ve sent a postcard to a new Pal of yours on PenPal. And now you’re wondering how long it’ll take to arrive? Perfect, then you’ve come to the right place! In this article you’ll find PenPal shipping and delivery times explained in detail; wherever you’re sending from and wherever your postcard is going.

How does PenPal work once you’ve clicked send?

At PenPal, your postcards get printed and sent within 24 hours on working days. Where exactly is gets printed, depends on the location of your pen pal. With five printing house partners located across the world, we save time (and unnecessary cost to the environment) by automatically sending your order to the printer closest to your pen pal.

Once your order arrives at the printer, it is printed and handed over to the postal service, all within a day. From there, it travels to your Pal’s front door with the mail courier. Some national postal services are faster than others – this is why shipping times vary depending on where your recipient is located.

Can I track my postcard?

Our postcards are priced so that everyone can afford to use our platform. We do not track our postcards because this adds a significant cost to the price of delivery and ultimately your postcard. We can, however, provide an approximate delivery time for you…

Postal delivery times worldwide – by area

A glass ball on the beach representing the world

Where your postcard is heading will decide how long it’ll take. Below you’ll find the average delivery times for different areas of the globe.

  • USA: 3-5 business days
  • UK: 2-5 business days
  • Germany: 1-2 business days
  • Rest of Europe: 3-5 business days
  • Australia: 5-7 business days
  • Rest of the World: up to 14 business days

If you’re worried your postcard hasn’t arrived after 14 business days are up, get in touch with us here.

How will I know my postcard has arrived?

We encourage all PenPals to register their postcards and leave a reaction so that the sender knows how it went down! Your Pal will receive an email to encourage them to do so and can easily register it on the platform. Once they’ve reacted you’ll receive a notification!

Make sure to leave reactions when you receive a postcard to keep the postcard love going!

I’ve received a postcard. What now?

If you’ve received a postcard, the first step is registering it and leaving your reaction. Use the hashtag #lovepenpal on Instagram or tag us at @penpal.app to get it featured!

Author

British girl turned German-wannabe- that's me! 👋 If living in Berlin has taught me anything, it's that learning about other cultures is always fun... And short of actually traveling to a country and meeting locals in person, being a pen pal has proved a great way to virtually discover people and places!

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